Identity and Access Management

VPN Login issue after configuration

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Steps:

  1. Check the configuration on miniOrange and VPN client/server if that’s complete according to the guide.

The user is unable to login to the VPN

Steps to fix:

  1. Check the RADIUS Authentication report in miniOrange if it’s receiving requests from the VPN server.
    e.g.; User entry should be mentioned otherwise no request received.
  2. Check in the server logs if the VPN Server IP is displayed at runtime.

Note: VPN Server IP remains the same for multiple users but the username would change in the Radius Authentication Report (For validation if requests are received)