If you are locked out please, try one of the following solutions:
- Reconfigure Authentication Method: You can reconfigure your authentication method from the Xecurify dashboard. Login to https://login.xecurify.com/ with your Xecurify credentials and follow the below steps:
- In the left navigation bar, navigate to 2-Factor Authentication —> Configure 2FA.
- Here you can Reconfigure/Configure your preferred authentication method.
- After this, you should be able to log into your Drupal site.
- If you have setup KBA questions earlier, you can use them as an alternate method to login to your website.