Two Factor Authentication

How to enable 2FA only for Jira Software Users(Internal Users)?

276 views March 5, 2020 August 2, 2023 nitin 1

The 2FA app provides ways to enable 2FA for a particular set of users and a group of users.

Consider if you want to allow 2FA only for users belonging to the jira-software-users group, then you can do this using the steps below:

  1. Navigate to User Management tab
  2. Select 2FA for Groups section
  3. Search for the “jira-software-users” group
  4. Click on Enable 2FA link against jira-software-users group.


Now, 2FA is enabled for all users who belong to jira-software-users group.

Note:- Once you have enabled 2FA for jira-software users group, the app will turn on 2FA for existing users belonging to this group as well as newly created users who get added to this group.

Was this helpful?